Customers within the EU have the right to cancel and return their order within 14 days of receipt without giving any reason.
Return Period: You have an additional 14 days after cancellation to return the product.
Condition of the Product: The item must be returned in its original condition and packaging, including all accessories and stands.
Shipping Costs: The costs for the return shipment are the responsibility of the buyer.
Refunds: Once we receive the item in its original condition, we will refund the full order amount, including the initial shipping costs.
For any questions or to register a return, please contact us via Etsy messages.
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):
https://ec.europa.eu/consumers/odr